@article{thompson1983,
  title={Probability and Statistics With Reliability, Queuing, and Computer Science Applications.},
  author={W. A. Thompson and Kishor S. Trivedi},
  year={1983},
  journal={Journal of the American Statistical Association},
  doi={10.2307/2288237},
  url={https://doi.org/10.2307/2288237}
}